About

AdWard delivers multi-local end-to-end solutions from channel and customer loyalty program concepts & design to redemption & rewards fulfillment.

Implementation

AdWard has implemented loyalty programs using cutting edge technology for top multinational corporations from various industry verticals such as Banking & Insurance, IT, Retail, Logistics and more.
Our processes are well defined and easy to comprehend.

Technology

AdWard does it all. AdWard brings you a technology which is robust, feature rich, meets the latest standards of system architecture and capable of delivering flexible, scalable and quick-to-implement rewards & loyalty programs and solutions.

End-to-end capabilities

We have the technology and expertise to quickly launch and manage customised loyalty programs for you — be it B2B or B2C.

Contact us to find out which of our loyalty programs and rewards & recognition solutions can help you today.

Features

With AdWard, you're not restricted on how you can reward your customers. Our flexible program styles will allow you to award points, actions, or referrals. Not looking to offer points? No problem - utilize our gift card program or choose from our other reward program options.

Easy to get started

All you need is internet access! There's no software to download and the platform is extremely user-friendly. Customers can start signing up for your program in-store or via your website!

No contracts

You're never locked into a long term relationship. We hate contracts just as much as we hate transaction fees. That's why you will only ever be billed month-to-month, and you are free to cancel whenever you want... but we're pretty confident you'll like us!

Low cost

Our low monthly pricing is extremely competitive. Our goal is to provide you with an affordable customer loyalty tool customized to suit your requirements - you pay for what you need, not what you don't.

Comprehensive reporting

What's the point of having a loyalty program if you can't track the metrics? AdWard gives you a versatile reporting tool built into the program. Want to export your customer data to Excel for your own marketing campaigns? It couldn't be easier.

Program flexibility

Retail, educational, non-profit, corporate, franchise, you name it - AdWard can meet your requirements. Reward your customers your way for desired actions or purchases! Have a specific idea in mind but not sure how to execute it? Ask me how we can develop a program specific to your needs.

100% data ownership

You own all of the data on your program. Some loyalty companies don't mention that they retain ownership of your data. We believe your data should be yours.

Marketing support

It's so important to create customer awareness about your new rewards! Promote your loyalty program using our promotional messaging platform.

Target marketing

AdWard makes it easy to segment customers and send meaningful communications. Find out who your best customers are, or who hasn't been back in a while and reach out to them.

Access control

You decide access and privileges. Your real-time reporting tool lets you review transactions so you can see what everyone’s doing! The reports are also a great way to identify who are processing the most transactions.

Benefits

Introducing a loyalty program will allow you to collect valuable customer data so you can identify key information and segment customers. Continuing to learn more about your customers will hep you tailor your program to their preferences and increase engagement.



Customer retention

Ever hear the 80/20 rule - where 80 percent of your sales will come from 20% of your loyal customers? Customer retention is the key to healthy business growth. It costs less to maintain customers than it does to acquire new ones! AdWard can help you retain your most valuable customers.

Draw more traffic to your site

From your website, customers can enroll for a membership card, check their point balance, and review rewards available to them, increasing your website frequency. A great place to promote special offers for loyalty members and entice new customers to sign up.

Increase communication and repeat visits

Have a personalized message automatically sent to each customer immediately after every transaction. A great way to thank them for visiting that day and keep them thinking about you. You can also include a special offer inside!

Increase customer spending

Add incentives like extra points on slow-moving products or off-peak days to encourage increased traffic and spending. Loyalty rewards are an attractive selling tool to new prospects and enticing feature to previous customers that you haven’t seen in a while.

Gain insight into your customers

Discover your most loyal customers. Track your customers' visits, frequency, money spent, and more valuable data with our marketing reports. Anticipate sales trends, see where your marketing expenses are most valuable and segment your customers for target marketing.

Establish positive word of mouth

The best advertising is a positive reference from existing customers. Loyal customers tend to make more referrals to your business. You can increase excitement by offering bonus points to your current customers when they refer a friend to your business...

Repeat Purchases

73% of marketing managers of various large companies credit "repeat purchase behavior" as integral to the definition of successful customer engagement. - Forbes Magazine.

Increase Retention

A 2% increase in customer retention has the same effect as decreasing costs by 10% – Leading on the Edge of Chaos, Emmet Murphy & Mark Murphy.

Types of reward programs

AdWard offers great loyalty programs to help you retain customers and build your business. Whether you're looking to award points on your expenditure, frequent purchases, or referrals, AdWard's flexible solutions help you implement a program style that's right for you.

Gift Card Programs

Going digital? Get a customized, simple gift card program and take the first step towards a paperless business.

Coalition Rewards Programs

The coalition program connects multiple merchants to a single points program or gift card program. Coalitions are generally geared towards shopping centers, local affiliations, industry affiliations, etc.

Two-tier Rewards Programs

The Two-Tier loyalty system connects multiple merchants to a shared points or gift card program where the customer earns a bonus each time they perform a transaction at a participating merchant.

Points Only Products

A points only product is a product that is only available for purchase with points. This is a great alternative to providing a discount with your loyalty program.

Exclusivity through rewards

Limited edition items are great products to offer as part of an exclusive loyalty program. Another way to get customer engagement is to offer aspirational rewards. These are rewards that cost a lot of points.

Experiential Rewards

Another way to create an exclusive loyalty program is with experiential rewards. These rewards focus on creating an experience for your customers. A product has a lifetime, but a great experience can last forever for e.g., Skype session with the team, Meet and greet with the CEO or a Celebrity Endorser, Tickets to industry events or shows and more..